Jackson Marketing Group
  • Simpsonville, SC, USA
  • Hourly
  • Part Time

 Office Coordinator-Receptionist                                  


Position Summary: The Office Coordinator Receptionist (OC) is the first associate a visitor, applicant, client, or vendor encounters upon entry to the building.  "The Ambassador of First Impressions" should strive to always be neat in appearance and maintain a courteous and professional manner.  Jackson Holdings Group requires this manner to extend to the expert fielding of client calls and efficient communication of any messages.  Excellent voice recognition skills and an outgoing personality are essential to this position.  The OC is primarily responsible for the administration of reception desk business specifically answering all calls in a timely manner, maintaining the reception area, mailroom, library, and kitchen.  A career plan to move into the Operations or Account Coordinator position is preferred.


General Purpose:  Internal administrative support and office coordination.


Essential Functions:


  • Cover reception desk at all times, assure backup is arranged with another designated member of staff for coverage during daily absences for lunch, breaks, meetings
  • Answer all phone calls in a timely and friendly manner; forward calls to the appropriate staff members, page when necessary
  • Promptly greet all visitors to agency in a welcoming manner, acts as host until appropriate personnel are notified of visitor's arrival (including offering/preparing beverages for visitor)
  • Monitor/maintain all resource calendars
  • Coordinate meeting set up requests with appropriate personnel. Order requested food for delivery in advance.  Set up/clean up meeting rooms according to meeting room setup standards
  • Receive all company mail and deliver to appropriate staff member's mailbox, prepare outgoing mail and correspondence on request
  • Receive reception desk deliveries, verify contents are as stated on documentation, notify appropriate personnel of the arrival of any such packages/deliveries
  • Post intranet announcements, update and maintain poll
  • Enter time sheets daily


Office Coordination

  • Maintain reception/mailroom/library area to ensure a professional and welcoming appearance, including routing magazines, distributing publications, procuring and keeping adequate office supplies on hand, notify courier when paper is needed for copier
  • Company Dispatcher Continuous communication and in the coordination of courier's runs
  • Responsible for daily kitchen opening and closing procedures
  • Stock client refrigerator and coke machine with beverages as needed. Assure coffee and other beverages are available at all times, especially on days when visitors are expected
  • Keep snack cabinet adequately supplied with a variety of non-perishable food
  • Research most economical prices for office and kitchen supplies prior to preparing weekly order
  • Inventory office supplies (letterhead, forms, etc.), notify the production department when reorder is necessary

Support Service Groups

  • Provide administrative support to various service groups as needed which may include but may not be limited to proofreading, fulfillment, company announcements, tracking reports, maintaining resume database, finance department assignments and account service administrative or project assignments

 Essential Skills & Experience:

  • Excellent interpersonal and communication skills (written and verbal)
  • Organizational and critical thinking skills
  • Proactive, resourceful, strong team player
  • PC proficiency in MS, Excel and Word
  • Commitment to company values

 Nonessential Functions, Skills & Experience:

  • Previous receptionist experience a plus.

 Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk, sit; use hands to finger, handle, or feel objects, keyboards, office equipment, reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, talk and hear.  The associate must occasionally lift up to 20 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral, vision, depth perception, and the ability to adjust
  • Work environment: The noise level in the work environment is usually


General Sign-Off:  The associate is expected to adhere to all company policies.  I have read and understand this explanation and job description.


Jackson Marketing Group
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