Product Sales Coordinator

Position Summary: Primarily responsible for providing execution and support of sales of JMG's product portfolio. Execution includes customer service and product order placement. Coordination/support includes preparing orders and status reports, communicating with Client, vendors and professional drivers/teams. Must be available for occasional travel and work beyond a normal eight hour day as needed.

The Product Sales Coordinator must have a positive, "can do" attitude, high-performance work habits and a passion for excellence. He/she is a team player and gives their best and most responsive on a consistent basis. The position requires occasional time flexibility to work beyond scheduled hours as needed according to the demands of unplanned changes and or emergencies.

Our Product Sales Coordinator work 50 days per year traveling throughout the US and occasionally Mexico and Canada.

General Purpose: Internal support and coordination for Product Sales

Essential Functions:

• Customer Service
• Answer incoming phone calls - Assist when possible, direct to proper personal when needed.
• Customer follow up provide information requested, shipping info, price, availability, etc.
• Assist with Internal JMG requests employee tire sales, tire needs from other JMG departments, etc
• Customer Order Processing
• Input orders from phone calls and internet/website into POS system
• Vendor follow up when required
• Enters daily record of time in Advantage
• Enters daily record of calls answered in call log

Essential Skills & Experience:

• S. Diploma or equivalent, minimum required
• Strong background in customer service
• Excellent interpersonal and communication skills (written and verbal)
• Strong time management, organizational and critical thinking skills
• Proactive, resourceful, strong team player
• PC proficiency in MS, Excel and Word
• Commitment to company values

Nonessential Functions, Skills & Experience:

• Agency and/or customer service experience preferred

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must pass D.O.T. physical and qualification for annually. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; climb or balance; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

General Sign-Off: The associate is expected to adhere to all company policies.